Frank Cowan Company
Risk Management Centre of Excellence

Frank Cowan Company Risk Management Centre of Excellence is an online resource created by Frank Cowan Company to provide our clients with the information and tools you need to manage the various risk issues you face on a daily basis.

The site has two access levels; Guest (limited access) and Unrestricted for our broker partners, clients and associates.

Available 24/7, 365 days a year, it’s an online resource you can’t be without.


Municipalities can now use Snowman, a web-based portal, to track and record the weather via the Risk Management Centre of Excellence. This service can help Canadian municipalities to manage best practices related to the weather.

For more information, please email Barb Szychta:


Claims don’t always occur during regular business hours. When you need help, we’ll be ready.
We understand that claims don’t occur during regular business hours, that is why Frank Cowan Company clients have access to an after hours claims services. This is just another way we make it easier for you to work with us and provide you with best customer service possible.

Call 1-866-287-4971 for after hours claims assistance.


Recent AdditionsView Resource Library »

McInnes Cooper Legal Update: NS Proposes New Limitation of Actions Act

On October 29, 2014, the NS Government introduced Bill 64. When passed into law, Bill 64 will replace the current NS Limitation of Actions Act – the legislation that determines the limitation period (time limit) in which a lawsuit must be started in relation to an NS claim – and significantly change the landscape for NS litigants.

Bill 64 is in 2nd reading only, but given its impact on litigants, it’s one to keep a close eye on. Here are the top 3 benefits of Bill 64 – and the 10 key changes it will make to the time limits to start a lawsuit in NS.

Tags: claims, legislation, limitations, Limitations of Actions Act, limits, lawsuit, litigants

Checklist for Fire Drill Programs

This document contains a checklist designed to help ensure that your fire drills are performed safely and effectively.

Tags: checklist, fire, drill, safety, staff, protection

Checklist for Fire Protection

This document contains a helpful checklist template for the inspection of standpipe and fire alarm fire protection systems.

Tags: checklist, fire, safety, protection, alarm, system, inspection, documentation

Risk Management Considerations for Fire Safety

Fire safety is the prevention or reduction in the likelihood of a fire. When you incorporate fire safety strategies, you alert persons residing, working or visiting a building to the
presence of a fire and educate those persons on how to survive in fire and evacuate safely from the building. Fire safety helps to prevent fires, preserve human life and avoid unwarranted property loss due to fire.

Tags: fire, safety, code, facility, building

Checklist for Affiliation Agreements

An affiliation agreement should be a requirement from all schools who wish to use a third party facility for a student practice education experience. This checklist will help both schools and placement facilities ensure that the necessary aspects of the agreement are in place.

Tags: contract, checklist, school, placement, affiliation, facility, agreement

Risk Management Considerations for Wood Working, Auto and Tech Shop Standards

Technological studies such as wood working and auto mechanics offer students valuable skill. But these classes can come with many inherent dangers. Schools and instructors have the difficult task of providing the required Duty of Care owed to the students.

Tags: school, standards, wood working, auto, student, safety, risk, teacher, premises

Risk Management Considerations for Directors and Officers Liability

A private boarding school tailored to students with learning disabilities and behavioural issues closed their doors in November of 2013. Parents of the students were notified of the immediate school closure by an email which provided less than 24 hours’ notice that they were to have their children removed from the premises. The principle and CEO of the school informed parents that the sudden and immediate closure was due to low enrollment. Parents were left wondering why controls were not in place to prevent this from happening and whether they would receive a refund on the annual tuition that had already been paid.

Tags: claim, coverage, D&O, director, insurance, judgement, liability, officer, school, fraud, financial

Risk Management Considerations for Playground Safety at Daycare Facilities

The organization or company who owns the playground is ultimately responsible for the safety of the playground including all installed equipment and in many provinces, daycare operators may need to ensure their playgrounds are CSA compliant in order to obtain an operating license.

Tags: daycare, college, school, playgrounds, children, safety, CSA, Canadian Standards Association, Maintenance, RMC, supervision

Risk management Considerations for Creating a Culture of Security in Your Workplace

People work best when they feel emotionally safe and secure. They focus their energy on solving problems and doing their best. Secure employees are also happier and more satisfied employees. How do you promote a culture of security? Here are a few ideas to get you going!

Tags: RMC, password, data breach, security, fraud, cyber, protection, online, crime

Policies and Procedures for Whistleblowers

This sample Whistleblower Policy can help your organization foster and maintain an environment where employees can work safely and appropriately, without fear of retaliation.

Tags: policy, procedure, whistleblower